Last updated: 5th July 2024
This Privacy Policy describes how Jeni Crafts (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit our website, make purchases, or interact with us (collectively, the “Services”). By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
How We Collect and Use Your Personal Information
We collect various types of personal information to provide and improve our Services, process your orders, and communicate with you. The types of information we collect include:
- Basic Contact Information: Name, address, phone number, email address.
- Order Information: Details about purchases, billing and shipping addresses, payment details.
- Account Information: Username, password, security questions.
- Shopping Preferences: Items viewed, added to cart, or wishlisted.
- Customer Support Interactions: Communications and support requests.
We collect this information through direct interactions with you, automated technologies such as cookies, and from third-party sources like our service providers.
How We Use Your Personal Information
We use your personal information for:
- Providing and managing the Services, including order fulfilment and customer support.
- Marketing and advertising purposes, including sending promotional communications.
- Protecting against fraud and unauthorized transactions.
- Improving our Services and customer experience.
Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.
Disclosure of Personal Information
We may share your personal information with:
- Service providers who assist in delivering the Services (e.g., payment processors, shipping partners).
- Business partners for joint marketing efforts.
- Legal authorities or in connection with a business transaction.
We do not sell your personal information.
Security and Retention
We implement security measures to protect your personal information. We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your information. Please contact us using the details below to exercise these rights.
Contact Us
If you have any questions about this Privacy Policy or our practices, or if you would like to make a request regarding your personal information, please contact us at:
- Email: jennicrafts7@gmail.com
- Address: Jenni craft store, Flat no 2, sai brindavan nagar, Chinna mudalaipatty, namakkal- 637001
- Mobile number(WhatsApp): 9003627424